Returns & Exchanges

At Eggoz, we are committed to delivering farm-fresh quality to your doorstep; however, due to the perishable nature of our products, we offer replacements or refunds only for damaged or incorrect items reported within 24 hours of delivery.

Return Process

• 1.
  Inspect Upon Delivery

  Please check the integrity of the egg shells and packaging immediately upon receiving your order from our delivery partner.

• 2.
  Document Issues

  If you notice any breakage or quality concerns, take a clear photograph of the affected product and its original packaging.

• 3.
  Contact Support

  Submit your refund or replacement request via our app or email [email protected] within 24 hours, attaching your order ID and the photos.

• 4.
  Resolution Processing

  Our quality team will verify your claim within 48 hours and initiate a credit to your Eggoz wallet or original payment method.